Return & Refund Policy — Lovaze International

We maintain strict hygiene & safety standards for innerwear products. Please read our return terms carefully.

1. Return Eligibility

Returns are accepted only if:

• WRONG product delivered

• DAMAGED product delivered

• DEFECTIVE product received

Due to hygiene reasons, we do not accept returns for size issues or personal preferences unless the product is defective/wrong.

2. Return Intimation

• The customer must inform us within 24 hours of delivery with an unboxing video/images as proof.

• Requests after 24 hours will not be eligible.

3. Return Conditions

Returned product must be:

• Unworn, unused, unwashed

• Without perfume, stains, or alterations

• Original packaging & tags retained

4. Refunds

• After the returned item is verified & approved, a refund will be initiated to the original payment method.

• Refund processing may take 7–10 business days.

5. Replacement

If the same item is in stock, a replacement will be shipped. If not, a refund will be provided.